IT SUPPORT/HELP DESK
Elevate your online presence with our advanced technology and customizable design options, which help you build first-rate websites.
✓ Streamlined Workflow
✓ Endlessly Scalable Architecture
✓ Boosts Efficiency
TECH
Being a first-choice employer within our sectors. Our process applies techniques from a variety of disciplines.
01
Customize
Digital Transformation
02
Evaluate
Analytics Solutions
03
Strategize
Data Strategy
Top Features
✓ E-commerce Integration
✓ Analytics and Reporting
✓ 24/7 Support
HELP DESK IT SUPPORT
FAST & RESPONSIVE
We respond quickly when our customers need us, with minimal wait times the wait times are about 10-20 mins but compared to what they used to be we are up to speed with there high tech and there cutomer needs when they need us the most
24/7 Support
PROFESSIONAL SUPPORT
Our customers can be sure that our IT expertise is top-notch and that iam very educated to the best of my education lets me to iam a senoir tech i can do almost anthing that anyone wants i have my diploma in computer science
Analytics and Reporting
VARIOUS CLASSES
We offer an array of classes and services tailored to our customers’ needs including courses and teaching 1 on 1 we will work with you and be with you if you ever need the help or tutoring in school or at home we will always promise our services 100%
WEBISTE DESIGNS
BUI
BUILDING NEW WEBSITES AND DESIGNING WHAT CLIENTS WANT IS WHAT WE ARE GOOD AT
“I appreciated the 24/7 support and the SEO optimization features. Highly recommend!”
Brent Dempsey
CEO, Owner
Top Features
✓ SEO Optimization
✓ Drag and Drop Interface
✓ Customizable Templates
Simple pricing, for everyone.
We’re a tech-based company offering comprehensive software
development solutions that are ingenious, user-friendly,
and aesthetically pleasing.
IT Support Tech
All the essential tools for growing your tech business
$39
/mo
Package Includes:
✓Pay with your preferred payment method
✓24/7 IT support technical assistance
✓Advanced support services
on call when you need me
- Ticketing System: Implement a ticketing system to manage customer inquiries, issues, and service requests efficiently. Popular options include Zendesk, Freshdesk, and Jira Service Management.
- Remote Desktop Software: Use remote desktop software to provide support to clients remotely. Tools like TeamViewer, AnyDesk, or Remote Desktop Protocol (RDP) built into Windows can facilitate remote access.
- Monitoring and Management Tools: Utilize monitoring and management tools to proactively monitor clients’ systems for issues and perform routine maintenance tasks. Examples include SolarWinds N-central, ConnectWise Automate, and NinjaRMM.
- Documentation and Knowledge Base Software: Maintain a comprehensive knowledge base and documentation repository to store troubleshooting guides, FAQs, and other resources. Options include Confluence, IT Glue, and Document360.
- Customer Relationship Management (CRM) Software: Manage customer relationships and track interactions with a CRM system. Popular choices include Salesforce, HubSpot CRM, and Zoho CRM.
- Asset Management Software: Keep track of clients’ hardware and software assets using asset management software. Tools like Snipe-IT, Spiceworks Inventory, and ManageEngine AssetExplorer can help manage inventory efficiently.
- Communication Tools: Use communication tools to collaborate with team members and communicate with clients effectively. Options include Slack, Microsoft Teams, and Zoom for video conferencing.
- Backup and Disaster Recovery Solutions: Offer backup and disaster recovery solutions to protect clients’ data and ensure business continuity. Solutions like Acronis Cyber Backup, Veeam Backup & Replication, and Datto provide reliable backup and recovery capabilities.
- Security Software: Implement security software to protect clients’ systems from malware, viruses, and cyber threats. Consider using antivirus software, firewall solutions, and endpoint protection platforms from reputable vendors like Bitdefender, Sophos, or Norton.
- Billing and Invoicing Software: Streamline billing processes and generate invoices for clients using billing and invoicing software. Options include QuickBooks, FreshBooks, and Xero.
- Time Tracking and Project Management Tools: Track billable hours and manage projects efficiently using time tracking and project management tools. Tools like Toggl, Harvest, and Asana can help organize tasks and allocate resources effectively.
- Training and Certification Resources: Invest in training and certification programs to keep your team updated with the latest technologies and best practices in IT support.
Start-up Owner
Turnkey solution for launching and growing your tech-based startup
$69
/mo
- Convenient Payment Options:
- Your credit card payment option ensures smooth transactions for clients, making it easy for them to engage with your services.
- paypal
- email trasfers all accpeted
- Event Planning Specialists:
- Having access to three expert event planning specialists is a valuable resource. They can assist with organizing and executing events, whether it’s a personal celebration or a corporate gathering.
- Hassle-Free Setup Support:
- The comprehensive basic support you provide ensures that clients can set up their services without any complications. This level of assistance is crucial for a seamless experience.
- Dedicated Server Handling:
- Handling up to 1,000 user requests demonstrates scalability and reliability. Clients can trust that their data and interactions are in capable hands.
- On-Call Tech Support:
- Having techs ready to be deployed ensures prompt assistance when technical issues arise. Quick resolution minimizes disruptions for clients.
- Website Hosting and Design:
- Offering website hosting services allows businesses and individuals to establish their online presence. Coupled with custom website designs and logos, clients can create a professional image.
- Effective Communication:
- Blast emails and texts are powerful tools for reaching a wide audience. Coupled with a well-implemented CRM system, clients can manage customer interactions efficiently.
- Automated Bot System:
- Implementing an automated bot system streamlines processes, handles routine inquiries, and enhances customer engagement.
Remember to highlight these features when promoting your services. Clients seeking convenience, expertise, and efficient solutions will find value in what you offer! 🌟🚀
Optimized for startups
All-in-One Solution for Launching Your Tech-Based Services
$89
/mo
Packed with:
✓Seamless payment processing
✓Dedicated clients’ event organizers
✓Priority customer helpdesk
✓Exclusive access to rare venues
✓Streamlined access for 3 administrators
cyber security , cissp ,
admin services on call 24/7 when you need or when you need to have a deployment of 10 20 30 members all depends on you and what you need
we have it techs , supports ,
- Remote Networking:
- LinkedIn: Leverage LinkedIn to connect with professionals worldwide. Personalize your messages and highlight shared interests or goals.
- Twitter: Engage with industry experts, retweet valuable content, and build rapport through meaningful conversations.
- Facebook Groups: Join relevant professional groups on Facebook to network with peers and discuss industry topics.
- Virtual Events and Webinars: Attend online events to learn, share insights, and expand your network.
- Alumni Networks: Connect with former classmates and colleagues through alumni directories or LinkedIn.
- Emails: Reach out to potential collaborators or mentors via email.
- Blogging: Start your own blog to share expertise and attract like-minded individuals.
- Podcasts: Listen to industry-specific podcasts and engage with hosts or guests.
- Virtual Assistant Services:
- Consider using virtual assistant services for both personal and business needs. These services can handle tasks such as scheduling, research, data entry, and more.
- Look for reputable providers that offer reliable and efficient assistance.
- Remote Phone Systems:
- Use virtual phone systems (VoIP) to make and receive calls from any location using a desktop app, laptop, or smartphone.
- Examples include Dialpad, GoToConnect, Aircall, 8×8, and OpenPhone1.
- Fully Remote Companies:
- Many companies have embraced remote work permanently. Here are a few fully remote companies:
- Appcues: Helps companies build personalized product experiences.
- Arkency: A consulting agency specializing in business software.
- Automattic: The company behind WordPress, Tumblr, and more.
- Awesome Motive: A global team focused on helping small businesses grow2.
- Many companies have embraced remote work permanently. Here are a few fully remote companies:
Remember, remote work offers flexibility, but effective communication and collaboration are essential. Whether you’re an individual or part of a business, explore the available tools and services to enhance your remote experience! 🌐📞✨
All pricing is in USD. You can cancel your account at any time.
All renewals are at full price.
What our customers say
Brent Dempsey
Owner, Smile Agent Support
How can I sign up?
Simply email our team, describe your requirements, and we’ll swiftly formulate a strategy that turns ideas into reality.
Am I able to modify my settings?
Absolutely,we allow changes to be made to your settings up to two times free of charge, provided that yo provide us with a minimum 45 days notice.
What is your policy on cancellations?
Events that are rescheduled within 45 days are liable for full payment, considering perishable materials. However, we strive to cooperate with all clients!
What are the payment terms?
You will be asked to make a down-payment of 50% upon finalizing your subscription, with the remaining 50% due 24 hours prior to your event.
How do I handle guest invitations?
To manage guest invitations, we have an intuitive “Invites” section, easily accessible on our online platform. You have complete control, however, we are also happy to provide assistance.
How can I request an invoice for the services I have subscribed to?
Absolutely! Our dedicated customer support team is always happy to help you. Please reach out to them with your subscription details to receive your invoice.
Need further clarification about our services?
Finding it difficult to find the information you need? Connect with us and let’s have a conversation to address your concerns.
We provide meticulous attention to detail
so you can focus on other priorities.
✓ Effortless procedure
✓ Flawless meetings
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